Service / 05 — Phone Systems

Answer like a big business. Pay like a small one.

Since the copper switch-off, every business phone is a computer — which makes it our department. We design, install and manage modern phone systems on the NBN: Ericsson-LG iPECS systems, Microsoft Teams Phone, iPECS and Yealink handsets and Poly headsets, with call flows that suit how you actually work.

2
Platforms we back
100%
NBN / SIP — no copper
1
Number, every device
Modern office desks ready for IP handsets
Modern office desks ready for IP handsetsFIG. 01
Two honest options

We'll recommend the one you actually need.

We install and manage both stacks, so the recommendation isn't a sales pitch — it's whichever fits how your team already works.

The full-featured business phone system

iPECS

Ericsson-LG iPECS is the phone system we've installed and serviced across the district for years — the eMG100 for small and medium offices, the UCP100 for bigger sites. Queues, auto-attendant, voicemail-to-email, DECT handsets that roam the warehouse, and a desk phone that just works when the power's flickered and the internet's slow.

  • eMG100 & UCP100 platforms
  • Queues, auto-attendant & voicemail-to-email
  • 1010i / 1030i / 1040i handsets + DECT
  • Installed & serviced from Echuca
For offices that live in Teams

Microsoft Teams Phone

If your team already spends the day in Microsoft Teams, we add real phone numbers to it. Your existing numbers port across, and the laptop, mobile and desk phone ring as one — perfect for staff who split time between office, home and the road.

  • Real numbers inside Teams
  • One identity across all devices
  • Pairs with your Microsoft 365
  • Calling plans or SIP routing

iPECS and Yealink handsets and Poly headsets supplied and provisioned from the shop · we handle number porting end-to-end

End to end

From the wall socket to the greeting.

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iPECS phone systems

Ericsson-LG iPECS — the eMG100 and UCP100 platforms we install and service across the district. Queues, auto-attendant, voicemail-to-email, DECT handsets for the warehouse and a desk phone that just works.

02

Microsoft Teams Phone

Already living in Teams? We add real phone numbers to it, port your existing ones across, and your desk phone, laptop and mobile all ring as one.

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Handsets & headsets

iPECS and Yealink desk phones, DECT cordless handsets and Poly wireless headsets, supplied from the shop and provisioned before they leave — plug them in and they work.

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Number porting & SIP

Keep the number the district has dialled for 30 years. We handle porting, SIP trunks and the NBN connection underneath it all.

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Multi-site & work-from-home

Office in Echuca, depot in Rochester, bookkeeper at home — one system, one number, transfers like everyone's down the hall.

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Ongoing management

Staff change, call flows change, holidays happen. Adds, moves and message changes are a phone call, not a project.

Talk to a human

Keep the number. Lose the bill shock.

Bring us a recent phone bill — we'll tell you what the same calls cost on a modern system, and we'll be honest if you should stay put.